Privacy Policy

Privacy Policy for Digital Peas
Effective Date: October 2, 2024

At Digital Peas, a service offered by Corporate Sculptors, we value your privacy and are committed to ensuring your personal data is handled in a secure and transparent manner. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website or use our services. It also explains your rights in relation to your personal data under the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal data is:

Corporate Sculptors
Address: 1848, Sector 23, Gurgaon, Haryana – 122017 (India)
Email: explainadox.com@gmail.com

2. Personal Data We Collect

2.1 Data You Provide to Us

We collect personal information when you:

  • Contact us for inquiries or request services
  • Fill out forms on our website
  • Subscribe to newsletters or marketing communications
  • Interact with us via email, phone, or other communication channels

The personal data collected may include:

  • Name
  • Company name
  • Email address
  • Telephone number
  • Postal address
  • Payment and billing information (for service transactions)

2.2 Data We Collect Automatically

When you interact with our website, we may automatically collect certain information using cookies and similar tracking technologies:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URL and time of visit
  • Pages viewed on our website
  • Clickstream data

This information helps us understand website usage and improve user experience.

3. Purpose of Data Collection

We collect and process personal data for the following purposes:

  • Provision of Services: To offer our services, including animated video creation, website development, content writing, graphic design, social media management, and social media marketing.
  • Communication: To respond to your inquiries and provide customer support.
  • Contractual Obligations: To process transactions and fulfill contracts (e.g., invoicing, project delivery).
  • Marketing: To send you relevant information, updates, and promotions, but only with your explicit consent.
  • Website Improvement: To enhance our website functionality and user experience using analytics.
  • Compliance: To comply with legal obligations such as record-keeping and tax laws.

4. Legal Basis for Processing

We process personal data on the following legal bases:

  • Contractual Obligation: To provide services in accordance with the terms agreed with you.
  • Legitimate Interests: To pursue our legitimate business interests, such as improving services, responding to inquiries, and preventing fraud.
  • Consent: Where you have provided explicit consent, particularly for marketing communications.
  • Legal Compliance: When processing is necessary for compliance with our legal obligations.

5. How We Share Your Data

We do not sell, rent, or trade your personal data. However, we may share your personal data in the following instances:

5.1 Service Providers

We may share your data with trusted third-party service providers who assist us in delivering our services (e.g., web hosting, payment processing, marketing tools). These providers process your data only under our instructions and in accordance with this Privacy Policy.

5.2 Legal Obligations

We may disclose your data to government authorities or regulatory bodies where required by law, court order, or other legal processes.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner as part of the transaction.

6. Data Storage and Security

6.1 Data Storage

Your personal data is stored on secure servers within the European Economic Area (EEA) or with service providers that comply with GDPR standards for data protection. We store your data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

6.2 Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, disclosure, and destruction. These include encryption, firewalls, and access control mechanisms. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.

7. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. For example:

  • Contact information is retained as long as necessary to respond to inquiries or maintain customer relationships.
  • Transactional data is kept for tax and audit purposes for the period required by law (usually seven years).

Once the retention period expires, we will securely delete or anonymize your data.

8. Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights:

8.1 Right of Access

You have the right to request access to the personal data we hold about you and obtain a copy of it.

8.2 Right to Rectification

If the data we hold about you is inaccurate or incomplete, you have the right to request corrections or updates.

8.3 Right to Erasure

You can request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes it was collected or if you withdraw consent.

8.4 Right to Restrict Processing

You can request that we limit the processing of your personal data in specific situations, such as while we resolve a dispute regarding its accuracy.

8.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have it transferred to another data controller where technically feasible.

8.6 Right to Object

You have the right to object to the processing of your personal data where we rely on legitimate interests or for direct marketing purposes.

8.7 Right to Withdraw Consent

If we rely on your consent for data processing, you can withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at explainadox.com@gmail.com.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to track your activity on our website and store certain information. Cookies help us improve the performance of our website, remember your preferences, and analyze traffic.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

10. International Data Transfers

If we transfer your personal data outside the EEA, we will ensure that such transfers comply with applicable data protection laws, including GDPR, by using appropriate safeguards such as Standard Contractual Clauses or ensuring the recipient is certified under a recognized privacy framework.

11. Complaints

If you believe your data rights have been violated, you have the right to lodge a complaint with a data protection authority in your jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our website, with the “Effective Date” updated accordingly. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Corporate Sculptors
1848, Sector 23, Gurgaon, Haryana – 122017 (India)
Email: explainadox.com@gmail.com

This Privacy Policy is designed to ensure compliance with GDPR and provide transparency about how we handle your personal information.